Refund Eligibility: Refunds are available for products that are returned within 2 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Refunds are not applicable for food items such as spices Due to the nature of our products, opened or used spice packages are non-refundable for hygiene and quality reasons. unless they are damaged or defective upon arrival.

Damaged or Defective Items: If you receive a damaged or defective product, contact us within 2 days of delivery. After reviewing the issue (with photos and full video), we will offer you a refund, store credit, or a replacement product based on your preference.

Refund Process: Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed within 7-10 business days and credited back to your original payment method.

Return Shipping Charges: In the case of non-defective returns (if approved), customers are responsible for return shipping costs, which will be deducted from the refund amount.