At Click Raja, we strive to ensure that you are completely satisfied with your purchase. In case you're not, we offer a straightforward refund process to make things right.
Refund Eligibility: Refunds are available for products that are returned within 7 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Refunds are not applicable for food items such as spices, unless they are damaged or defective upon arrival.
Damaged or Defective Items: If you receive a damaged or defective product, contact us within 48 hours of delivery. After reviewing the issue (with photos), we will offer you a refund, store credit, or a replacement product based on your preference.
Refund Process: Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed within 7-10 business days and credited back to your original payment method.
Non-Refundable Items: items like food products (spices), are non-refundable unless they are damaged or incorrect.
Return Shipping and Refunds: The customer is responsible for covering return shipping costs unless the product is damaged, defective, or incorrect. Shipping fees are non-refundable.
We are committed to ensuring your satisfaction, and our customer support team is always available to assist you with any refund-related questions or concerns.