At Click Raja, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’ve made the return process simple and clear:
Return Eligibility: You can return items within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that food items like spices are non-returnable unless they arrive damaged or defective.
Damaged or Defective Items: If your product arrives damaged or defective, contact us within 48 hours of delivery. We may ask for photos to verify the damage or defect. Once confirmed, we will gladly offer you a replacement, or a refund.
How to Return: To return an item, simply visit our website and go to the 'Returns' section. If your order is eligible for return, you’ll find the return option there, making the process quick and easy.
Refunds: Once we receive and inspect your returned item, we will notify you of the refund status. If approved, your refund will be processed within 7-10 business days, and it will be credited back to your original payment method.
Shipping Costs: Return shipping is fully dependent on the customer. All return shipping expenses must be covered by the customer, unless the product was damaged, defective, or incorrect.
For any questions or additional support, our customer service team is always here to help, ensuring your experience with Click Raja is smooth and satisfactory!